Warranty

WARRANTY

What is your Warranty Policy?

All electronic products come with a 1-year warranty.

 

Creating a warranty request

Please read the following conditions before initiating a warranty:

• Provide customer service your email that was used to initially place the order and proof of purchase
• Proof of purchase - A screenshot of the invoice (showing Order ID, date of purchase, and product purchased)
• The warranty covers defects caused by manufacturing
• Ex. Products not working straight of the box, defective buttons or keys, etc
• The warranty does not cover regular wear and tear including but not limited to:
•  breakage due to abuse, improper usage, water damage, etc
• The warranty also does not cover any cosmetic packaging damage from the shipping process
• If the product is no longer available you will issued in-store credit on our website equal to the products MSRP
• Your warranty will begin 10 day after your product has shipped

 

Warranty only covers defects of products caused by manufacturing. It does not cover regular wear and tear, including but not limited to, breakage due to abuse, improper usage, water damage, etc. The Warranty also does not cover any cosmetic packaging damage that may be caused through shipping of goods to customer.