Privacy

PRIVACY STATEMENT

This Privacy Policy discloses the privacy practices for the www.era.win site and various related services (together referred to as the “site”). SERYTH LLC, the provider of the site (referred to as “us” or “we”), is committed to protecting your privacy online. Please read the information below to learn the following regarding your use of this site.

You acknowledge that this Privacy Policy is part of our Site Terms of Use, and by accessing or using our site, you agree to be bound by all of its terms and conditions. If you do not agree to these terms, please do not access or use this site.

We reserve the right to change this Privacy Policy at any time. Such changes, modifications, additions, or deletions will be effective immediately upon notice to you, which may be given by means including, but not limited to, issuing an email to the email address listed by registered users and posting the revised Policy on this page. You acknowledge and agree that it is your responsibility to maintain a valid email address as a registered user, review this site and this Policy periodically and to be aware of any modifications. Your continued use of the site after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by the modified Policy.

References to "GDPR" in this Privacy Policy refer to the General Data Protection Regulation adopted by the Parliament of the European Union and published as Regulation (EU) 2016/679 (General Data Protection Regulation), which became effective on May 25, 2018.

References to "CCPA" in this Privacy Policy refer to the California Consumer Privacy Act adopted by the California State Legislature, which became effective January 1, 2020. 

 

ACTIVELY SUBMITTED DATA

If you call us, send us an email, or fill out a form on one of our Sites, we use the information you provide to respond to your request or to otherwise communicate with you or assist you. If you make purchases through our Sites, we may collect data necessary to process your order, such as your shipping address, products ordered, and your contact information.

 

PASSIVELY PROVIDED DATA

When you access our Sites, depending on your opt-in choices, certain information about your computer or mobile device is shared with us, which may include the activities you perform on our Sites, the type of hardware and software you are using, (such as your operating system or browser), information stored in cookies, IP address, access times, the web pages from which you came, the regions from which you navigate the web page, and the web pages you access. We use this information to better understand the interests of the users of our Sites, to improve our Sites, services, and products.

We do not currently respond to “Do Not Track” signals in browsers as we are trying to provide a customized website experience.

 

DATA USE AND SHARING

We use the data we collect to provide you with rich, interactive experiences. In particular, we may use data to:

    • provide the service or carry out the transactions at your request;
    • improve and develop our products;
    • personalize your experience;
    • process job applications you submit through our Sites;
    • advertise and market to you subject to applicable legal requirements, which may include sending promotional communications, targeting advertising, and presenting you with relevant offers.

 

 

Types of Information Collected

In the course of providing services, we may collect information including Personally Identifiable Information and Nonpersonally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our site.

 

Personally Identifiable Information: This refers to information that lets us know the specifics of who you are. When you engage in certain activities on this site, such as registering for a membership; ordering a product or service; submitting content and/or posting content in discussion forums, discord channels, or other public areas; entering a contest or sweepstakes; filling out a survey; or sending us feedback, we may ask you to provide certain information by filling out and submitting an optional form. If you complete the form, you may provide us personal information, such as your first and last name, mailing address (including zip code), email address, employer, job title and department, telephone numbers, and other personal identifying information. When ordering products or services on the site, you may be asked to provide a credit card number. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

 

Nonpersonally Identifiable Information: This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit on our site in several ways. This information is compiled and analyzed on both an individual and aggregated basis. This information may include prior page views, browser version, device type, operating system, application version, IP address, and other unique identifier.

 

Collection Methods and Use of Information

We do not collect any Personally Identifiable Information about you unless you voluntarily provide it to us. You provide certain Personally Identifiable Information to us when you: (a) register for our services and register your email address with us; (b) enter sweepstakes or contests sponsored by us or one of our partners; (c) sign up for special offers from selected third parties; (d) send email messages, submit forms or transmit other information by telephone or letter; or (e) submit your credit card or other payment information when ordering and purchasing products and services on our site. We may also collect information from you at other points on our site that state that such information is being collected.

 

In addition, we may also collect, or our third-party ad server and/or content server may collect, certain Nonpersonally Identifiable Information. This information is ultimately stored in the form of store categories, and, in some cases, specific URLs. We use your IP address to diagnose problems with our servers, software, to administer our site and to gather demographic information. Our third-party ad servers will also provide us with summary, but not individual, reports that will tell us how many ads were presented and clicked upon at out site.

 

We will primarily use your Personally Identifiable Information to provide our services to you, as required by our agreements with you. We will also use Personally Identifiable Information to enhance the operation of our site, fill orders, improve our marketing and promotional efforts, statistically analyze site use, improve our product and service offerings, and customize our site’s content, layout, and services. We may use Personally Identifiable Information to deliver information to you and to contact you regarding administrative notices. We may also use Personally Identifiable Information to resolve disputes, troubleshoot problems and enforce our agreements with you, including our Site Terms of Use, Sales Terms and Conditions, and this Private Policy.

 

RELEASE OF INFORMATION

We do not sell, trade, or rent your Personally Identifiable Information to others. We do provide some of our services through contractual arrangements with affiliates, services providers, partners and other third parties, which include confidentiality provisions. We and our service partners use your Personally Identifiable Information to operate our sites and to deliver these services. For example, we must release your credit card information to the card-issuing bank to confirm payment for products and services purchased on this site; release your address information to the delivery service to deliver products that you ordered; and provide order information to third parties that help us provide customer service. When we share your Personally Identifiable Information for our services, we will ensure that the recipient is bound by all appropriate confidentiality obligations and that it commits to using your information only for the necessary purposes for which you originally provided the information.

 

We encourage our service partners to adopt and post privacy policies. However, the use of your Personally Identifiable Information by our service partners is governed by their privacy policies, and is not subject to our control. Furthermore, if you interact with social media features on our site, these features may collect information about your use of this site as well as post information about your activities on our site to your profile page. You interactions with these social medial features are governed by the privacy policy of the company providing those features.

 

Occasionally we may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

 

We may also provide Nonpersonally Identifiable Information about our customers’ sales, traffic patterns, and related site information to third party advertisers, but these statistics do not include any Personally Identifiable Information.

 

In each instance described in this section, we only provide the minimal information necessary for us to provide the service you requested.

 

CHILDREN

We do not knowingly collect or maintain information about persons under 13 years of age. If we learn that information about persons under 13 years of age has been collected on or through the Sites, we will take appropriate steps to delete this information. If you are the parent or legal guardian of a child under 13 years of age who has registered for an account or service on our Sites, please contact us using the contact information below to have that child’s account or service terminated and personal information deleted.

Minors Under 16

We do not knowingly collect information of minors under 16. We do not sell the personal information of minors under 16 without affirmative authorization.

 

DATA RETENTION

We retain personal data for as long as necessary to provide functionality and fulfill the transactions you have requested, or for other legitimate purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Because these needs can vary for different data types, the context of our interactions with you or your use of our Sites, actual retention periods can vary significantly.

DATA SECURITY

We use TLS certificates, encryption, data access limitations, anti-virus software, and firewalls to reduce the risk of unauthorized access to personal data. No data transmission over the Internet or any wireless network is entirely secure. Be mindful of security risks when you transmit personal data to us and when you post information in our public forums.

If you would like to report any security issues in any of our products, please fill out the form and required attachments and send it to contact@era.win.

COOKIES

A cookie is a small data file that can be retrieved to identify you to us. Our cookies store randomly assigned user identification numbers, the country where you are located, and your first name to welcome you back to our site. The cookies make your use of the site easier, provide you with personalized content, make the site run more smoothly, and help us to maintain a secure site. You are always free to decline our cookies if your browser permits, but some parts of our site may not work properly if you do. If you clear your cookies in your browser settings, you will no longer see personalized marketing messages, but you may continue to see ads over the internet that are not based on information you provided to us.

 

We may use an outside ad serving company, including Google Analytics features, to support display advertisements on our site, which may include retargeting. As part of their service, they may place a separate cookie on your computer. We will not provide any third-party ad server with any of your Personally Identifiable Information or information about your purchases. We and our third-party ad server may collect and use Nonpersonally Identifiable Information. Other advertisers may also place display advertisements on our site, but we will not disclose any Personally Identifiable Information to them. You may opt out of certain types of Google Analytics tracking and customize the Google Display Network ads by using the Google Ad Preferences Manager and learn more about how Google serves ads by viewing its Customer Ads Help Center. If you do not wish to participate in Google Analytics, you may also download the Google Analytics opt-out browser add-on. 

 

PUBLIC AREAS ON OUR SITE

You should also be aware that when you voluntarily disclose information, including Personally Identifiable Information, in the discussion forums, discord channels, chat rooms, or other public areas on this site, that information can be collected and used by third parties and may result in unsolicited messages from third parties. Such activities are beyond our control and this Policy does not apply to such information. Any submissions to discussion forums, discord channels, chat rooms or other public areas on this site are accepted with the understanding that they are accessible to all third parties. If you do not want your comments to be viewed by third parties, you should not make any submissions.

 

CONTROLLING AND ACCESSING YOUR INFORMATION

You may request that we update or delete/deactivate certain information pertaining to you.

If we cannot remove some personal information, we will let you know why. If you have subscribed to marketing emails, you may stop the delivery by following the unsubscribe instructions contained in the email received.

You also have the right to request how your data is processed and with whom we share it.

Additionally, if you believe certain information SERYTH LLC processes about you is inaccurate, you have the right to have this information corrected.

We will endeavor to respond to your request to review the information we have on file for you within 30 days from receiving such request.

If you have questions, comments, or would like to make a request regarding your data or our Statement, past Statements, and data practices, please contact us through the following methods:

Email: contact@era.win

If you are not satisfied with our response, you can refer your privacy complaint or dispute to the relevant state or national data protection authority in your jurisdiction.

 

Opt-Out & Do Not Sell My Personal Information Rights

You have the right to request that, if we currently sell or may start selling your personal information, we stop selling your information and refrain from doing so in the future. Once we receive and confirm your verifiable consumer request, we will stop selling your information and refrain from doing so in the future. You may make a request by emailing us at privacy@era.win.

 

Do Not Sell My Personal Information, and Deletion Rights section.

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

    • Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you
    • Detect security incidents; protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for such activities
    • Debug products to identify and repair errors that impair existing intended functionality
    • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law
    • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.)
    • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent
    • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
    • Comply with a legal obligation
    • Make other internal and lawful uses of that information that are compatible with the context in which you provided it

 

Exercising Access, Opt-Out, Do Not Sell My Personal Information, and Deletion Rights

To exercise the access and deletion rights described above, please submit a verifiable consumer request to us by:

All Site Visitors https://www.pcgamingrace.com/pages/gdpr-compliance.

Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information.

You may only make a verifiable consumer request for access or deletion once within a 12-month period. The verifiable consumer request must:

Provide your full name, email address, phone number, address, city, state, and zip code

Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. You may need to provide additional information as part of your responses to our verification process.

Making a verifiable consumer request does not require you to create an account with us. However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account.

We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

 

Response Timing and Format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request.

 

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

Deny you goods or services.

Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.

Provide you a different level or quality of goods or services.

Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

 

Authorized Agent

If you can designate an authorized agent to make a request in accordance with the CCPA, your agent must register as such with the California Secretary of State and submit a copy of this registration along with your consumer request to us. We may need to contact you directly to verify the request.

 

PRIVACY RIGHTS FOR CALIFORNIA RESIDENTS

Under the California Consumer Privacy Act of 2018 (“CCPA”), California residents have certain rights around SERYTH LLC's collection, use, and sharing of their personal information. SERYTH LLC does not sell your personal information and will not do so in the future without providing you with notice and an opportunity to opt-out of such sale as required by law. Similarly, we do not offer financial incentives associated with our collection, use, or disclosure of your personal information.

 

THE FOLLOWING ONLY APPLIES TO NEVADA VISITORS

Nevada Revised Statute Section 603A ("NRS") provides Nevada consumers with specific rights regarding their personal information. This section describes your NRS rights and explains how to exercise those rights.

Review & Request Changes and Opt-Out

You have the right to review and request changes to any of your "Covered Information", as defined in NRS, and opt-out of data collection by submitting a "Verifiable Request", as defined in NRS, using the details provided under Section 16 "Contacting Us".

Covered Information includes first and last name; home or other physical address, which includes the name of a street and the name of a city or town; electronic mail address; telephone number; social security number; identifier that allows a specific person to be contacted either physically or online; any other information concerning a person collected from the person through this our site or service in combination with an identifier in a form that makes the information personally identifiable.

A Verifiable Request means a request we can reasonably verify the authenticity of the request and your identity as a consumer of ours. The verifiable consumer request must:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative

Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it

Making a verifiable consumer request does not require you to create an account with us. However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account.

Data Collection

Please see the table under Section 11 – Data Collection for 12 Months Prior to Current Effective Date for applicable identification of the categories of Covered Information and categories of third parties as defined in NRS.

 

THE FOLLOWING ONLY APPLIES TO EUROPEAN UNION AND SWITZERLAND VISITORS FOR PROCESSING

If you are visitor from the European Union (EU) or Switzerland, our legal basis for collecting and processing the information described in this privacy policy will depend on the information concerned and the specific context in which we collect and process it. We collect and process information from you only where we have your consent (GDPR Art. 6(1)(a)), where we need the information to provide our contractual obligation to you (GDPR Art. 6(1)(b)), or where we have a legitimate interest to do so, such as to process information for fraud prevention and detection, provided these interests are not overridden by your data protection interests or fundamental rights and freedoms (GDPR Art. 6(1)(f)).

If you want to learn more about specific legal grounds we rely on to process your information for any particular purpose (including any legitimate interests we have to process information), please contact us using the details provided under Section 16 "Contacting Us".

 

SENSITIVE PERSONAL DATA

We do not knowingly collect or obtain from third parties, any "Sensitive Personal Data," as defined under the GDPR. "Sensitive Personal Data" is personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership; data concerning health or sex life and sexual orientation; or genetic data or biometric data.

 

YOUR RIGHTS UNDER GDPR

You have the right to access the information that we maintain about you, request deletion of your data, update your data, object to processing of your personal information, ask us to restrict processing of your personal information, request portability of your personal information, and to correct or amend that information if it is inaccurate or has been processed in violation of the GDPR.

If we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will neither affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.

You have the right to opt-out from our marketing communications at any time. You can exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing e-mails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), please contact us using the details provided under Section 16 "Contacting Us".

You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority. We respond to all requests we receive from you wishing to exercise your data protection rights in accordance with applicable data protection laws.

To exercise these rights under the GDPR, please use the details provided under Section 16 "Contacting Us".

 

IMPACT OF EU-U.S. PRIVACY SHIELD

This Privacy Policy is intended to comply with the GDPR and the EU-U.S. framework of privacy principles agreed on February 2, 2016 and formally adopted by the European Commission implementing decision C(2016) 4176 final of July 12, 2016, or any other framework for transferring personal data from the European Economic Area or Switzerland to the United States that is approved by the European Commission as providing an adequate level of protection pursuant to the GDPR (the "Privacy Shield"). In the event of any amendment to the GDPR or the Privacy Shield, this Privacy Policy shall be deemed to be amended to the extent necessary to ensure compliance with the current GDPR and the Privacy Shield.

 

INFORMATION RETENTION

We retain Personally Identifiable Information we collect from you as long as we have an ongoing legitimate business need. For example, we are providing you with a service you have requested; complying with applicable legal, tax, or accounting requirements; or resolving disputes and enforce our agreements.

We retain Nonpersonally Identifiable Information as long as is legitimately necessary.

We will delete or otherwise discard your data at our discretion or when you ask us to do so. You can make such a request by using the details provided under Section "CONTACTING US".

 

CONTACTING US

Email: contact@era.win

 

EFFECTIVE DATE

This Privacy Statement is effective September 1, 2022.